At Atoma, we recognise that successful projects and service operations stem from having the right alchemy of “people, process and product”.
It is sub-optimal to invest in specialist software tools without transferring the knowledge and skills to operate them effectively. Embedding best practice and methodology into your processes is also a human task in the process of implementing effective automation.
Atoma go live engineers play a vital role in delivering the appropriate blend of knowledge transfer and support to suit the varying types of engagement and delivery model employed by Temenos clients when implementing, upgrading or operating their Temenos core banking solution.
The following diagram illustrates the two types of services that we can provide to our clients along with the ownership of those services and the different engagement models available:
Our Expert Services team will work in close collaboration with you and your partners to help define and customise your delivery model and operational approach. This enables you to leverage the benefits of our automation tools and consequently optimise your return on investment.
This is especially important in the context of your overall test strategy where our experts will help you to ensure that close alignment is achieved between your manual and automated testing activities. This delivers huge time and cost savings for the bank when it is considered and understood early on in your project lifecycle.
We have a rapidly expanding network of accredited services partners who enable us to deliver services locally to our global client community. In addition to test automation and implementation services using our tools, our partners can offer managed testing services that span your entire core banking landscape, including full support for manual testing.
These partners have consultants who are also deeply skilled and experienced with the Temenos core banking platform and offer other complementary services working within the Temenos partner eco-system.